Learning + Development Strategist/ Designer / Project Manager
CONNECT U
Project Background
The role of hotel bartender as changed as guest expect a full, unique and personalized experience while staying at the hotel. The hotel bartender not only needs to be a master of their craft, but also a hotel service expert. BarArts' goal was to elevate the skills of all bartenders globally through a 3 level skill-building program. The first phase of the project focused on an extensive need and stakeholder analysis, as well as, a review of existing program. The second phase focused on development of the BarArts live course and concept and prototypes for the BarArts digital course.
Project Background
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Phase 1- Content Review and development, stakeholder analysis: 4 months
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Phase 2- Course development and pilot: 4 months
Project Deatils
Program Components:
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eLearning modules
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Demonstration videos
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Workshop Guides
Tools Used:
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Articulate Rise
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inDesign
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Adobe Premiere
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Frame i.o
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Smartsheet
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Wipster
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Microsoft Teams
Project Team:
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3 internal project team members
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eLearning vendor
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Video vendor
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Workshop vendor
Role and Contributions:
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Project strategy and concept development
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Curriculum design and development
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Project management
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Stakeholder management and communication
